ZHPAY

Privacy policy

Last updated 2026-09-10

This explains what we collect, why, and what you can do about it. Written plainly, without hedging.

01

What we collect

What you submit: name, email, company, phone, country, the parts and quantities you are asking about or offering, and your message. Technical: IP address, browser type, pages visited and when. Used for security and to improve the site.

02

Why we collect it

To answer your enquiry or quote, to run export control and sanctions screening (a legal requirement), to prevent form abuse, and to understand which parts are being searched so we can source them.

03

What we do not do

We do not sell your personal information. We do not use it for purposes unrelated to your contact with us. We do not share it with third parties except where necessary to fulfil your request (for example, a shipping carrier) or where required by law.

04

How long we keep it

Records of completed business are kept as required by law and tax rules. Enquiries that do not lead to a transaction are generally kept for 24 months. You can ask us to delete yours at any time.

05

Your rights

Wherever you are, you can ask us to: show you what we hold about you, correct anything wrong, delete your information, or stop emailing you. California residents (CCPA) also have the right to know, to delete, and not to be discriminated against for exercising those rights. Residents of the EEA and UK (GDPR) also have the right to data portability and to restrict processing. Email wit@zhpay.com and we will respond within 30 days.

06

Cookies

We serve no advertising cookies and do no cross-site tracking. We use only the technical cookies needed for the site to work — such as your language preference and admin login state.

07

Where data is held

Data is held on servers in the United States. If you are contacting us from elsewhere, submitting information means you accept that it will be transferred to the US for processing.

08

Minors

This site is for business purchasing and is not directed at anyone under 16. We do not knowingly collect their information.

09

Changes

If this policy changes we will update the date at the top. We will flag material changes on the site.

Contact us

ZHPAY Holdings LLC · 5642 East La Palma Avenue, Anaheim, CA 92807, USA

wit@zhpay.com